Your data matters

Privacy Policy

1. Introduction

Welcome to Ponyhof. We are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our venue, website, or interact with our services. Please take a moment to read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

• Personal Information: When you visit our club, make reservations, or participate in our events, we may collect personal information, such as your name, email address, phone number, and any other information you choose to provide.
• Usage Data: We may also collect information automatically when you visit our website or interact with our social media pages, including IP address, browser type, referring pages, and activity patterns.

3. How We Use Your Information

We use your personal information to provide and manage our services, including:

• Processing reservations and managing events.
• Communicating with you about promotions, offers, and upcoming events.
• Enhancing your experience at Ponyhof through tailored offers and services.
• Complying with legal requirements and maintaining the safety and security of our venue.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our business, conducting our events, or providing services to you. These partners are required to protect your information and use it only for the purpose of supporting our activities.

5. Security

We use appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We regularly review our data collection, storage, and processing practices to enhance our security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data, subject to certain conditions.
• Opt-out of receiving promotional communications from us.

7. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates. Continued use of our services will be deemed as acceptance of any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ponyhof SMRL GMBH; Sechshauserstraße 4, 1150 Vienna Email: social.media@pony.hof.wien Phone: +43 676 3504969